Privacy Policy

The Social Work Method respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, sign up to our mailing list, complete a quiz, download a free resource, contact us, or interact with our content.

For the purposes of this policy, “we”, “us” and “our” refers to The Social Work Method.

1. Who we are

The Social Work Method is a reflective, educational and wellbeing-focused platform created for social workers, students and practitioners. We provide resources, reflective tools, guides, digital content, newsletters and future products designed to support sustainable and purposeful social work practice.

Contact email: hello@thesocialworkmethod.com
Website: www.thesocialworkmethod.com

2. What personal information we collect

We may collect the following information when you use our website or services:

Information you provide directly:

  • Your name

  • Your email address

  • Your quiz answers or form responses

  • Your message or enquiry if you contact us

  • Your preferences, such as which resources or topics you are interested in

  • Any information you choose to share when completing a form, quiz or survey

Information collected automatically:

  • Your IP address

  • Browser type and device information

  • Pages visited on our website

  • How you interact with our website

  • Cookie and analytics data, where applicable

We do not intentionally collect special category personal data, such as health, religious beliefs, political views or detailed employment concerns, unless you voluntarily choose to share this with us through a form, email or survey. Please avoid sharing sensitive personal information unless it is necessary for your enquiry.

3. How we use your personal information

We use your personal information to:

  • Send you newsletters, updates and free resources

  • Deliver lead magnets, guides, downloads or quiz results

  • Respond to enquiries or messages

  • Improve our website, content and resources

  • Understand what topics our audience finds useful

  • Manage email marketing and subscriber lists

  • Promote relevant products, services, events or resources from The Social Work Method

  • Keep basic records for business, legal and administrative purposes

  • Protect our website and prevent misuse

4. Our lawful basis for using your information

Under UK data protection law, we need a lawful basis to process your personal data.

We usually rely on:

Consent
When you sign up to our mailing list, complete a quiz, download a free resource, or agree to receive marketing emails.

Legitimate interests
When we improve our website, understand audience engagement, respond to enquiries, protect our website, and develop relevant resources for our audience.

Contract
When you purchase a product, book a service, or request something from us that requires us to process your details.

Legal obligation
Where we need to keep certain records for tax, accounting, legal or regulatory reasons.

You can withdraw consent for marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

5. Email marketing and newsletters

If you sign up to our mailing list, we may send you emails about reflective practice, social work wellbeing, productivity, resources, events, offers, launches and updates from The Social Work Method.

We will only send marketing emails where you have signed up, downloaded a resource, completed a quiz, or otherwise given permission for us to contact you.

You can unsubscribe at any time using the unsubscribe link in our emails.

We may use an email marketing platform, such as Kit, Mailchimp, Beehiiv or another provider, to manage our subscriber list and send emails. These platforms may process your data on our behalf.

6. Quizzes, forms and downloads

Our website may include quizzes, forms, surveys and free downloadable resources.

When you complete a quiz or form, we may collect your name, email address and answers so that we can:

  • Send you your result or resource

  • Understand your needs and interests

  • Improve future resources

  • Add you to our mailing list, where you have agreed to this

Please only share information that you are comfortable providing.

7. Cookies and analytics

Our website may use cookies and similar technologies to make the website work properly, improve your experience, understand website traffic and measure engagement.

Some cookies are essential for the website to function. Others, such as analytics or marketing cookies, may require your consent.

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can usually control or delete cookies through your browser settings. If we use a cookie banner or consent tool, you can also update your preferences there.

8. Who we share your data with

We do not sell your personal information.

We may share your information with trusted service providers who help us run our website and business, such as:

  • Website hosting platforms, such as Squarespace

  • Email marketing platforms, such as Kit, Mailchimp or Beehiiv

  • Form or quiz platforms, such as Typeform

  • Payment processors, if you purchase a product

  • Analytics providers

  • Professional advisers, such as accountants or legal advisers, where necessary

These providers only process your information where needed to provide their services to us.

9. International transfers

Some of the platforms we use may store or process data outside the UK. Where this happens, we expect those providers to use appropriate safeguards to protect your personal information in line with UK data protection law.

10. How long we keep your information

We only keep your personal information for as long as necessary.

As a general guide:

  • Mailing list data is kept until you unsubscribe or ask us to delete it

  • Enquiry emails may be kept for up to 2 years

  • Purchase records may be kept for up to 6 years for tax and accounting purposes

  • Quiz or survey responses may be kept for as long as they remain useful for improving our resources, unless you ask us to delete them

We may delete or anonymise data when it is no longer needed.

11. How we protect your information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration.

This includes using trusted platforms, password protection, secure systems and limiting access to personal data where possible.

However, no website or online platform can be guaranteed to be completely secure.

12. Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

  • Access the personal data we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information

  • Ask us to restrict how we use your information

  • Object to certain uses of your information

  • Withdraw consent where we rely on consent

  • Ask for your data to be transferred to another provider, where applicable

  • Complain to the Information Commissioner’s Office

To exercise your rights, contact us at: hello@thesocialworkmethod

13. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

ICO website: ico.org.uk

14. Links to other websites

Our website may include links to other websites, platforms or resources. We are not responsible for the privacy practices or content of external websites. You should read their privacy policies before sharing personal information with them.

15. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date shown at the top.

Small footer wording you can add under forms:

By signing up, you agree to receive emails from The Social Work Method. You can unsubscribe at any time. Please read our Privacy Policy for details on how we handle your information.

For the quiz button/form:

Your answers will be used to generate your result and help us understand what resources may support you. By submitting the form, you agree to receive emails from The Social Work Method. You can unsubscribe at any time.